Frequently Asked Questions

Merchant services are financial services that enable businesses to accept electronic payments, such as credit and debit cards. Merchant services providers offer businesses the hardware and software needed to process electronic payments, as well as additional services such as chargeback management, fraud detection, and reporting.

Yes, if you plan on accepting electronic payments such as credit and debit cards. A POS system is the hardware and software solution that enables you to process payments, while merchant services are the financial services that enable you to accept those payments. Merchant services providers offer businesses the hardware and software needed to process electronic payments, as well as additional services such as chargeback management, fraud detection, and reporting.

Typically, point of sale systems come with a price tag, which can range from a small monthly subscription fee to percentage-based transaction fees. You will also need to invest in the necessary hardware for your business’s POS system. These can include a credit card reader, a receipt printer, a label printer and possibly other hardware such as a touchscreen terminal.

Depending on your needs, you may choose to use a single POS system or a variety of different systems. The best option is to consult a POS expert who can provide you with guidance on what type of POS system is most suitable for your business and what features it should have.

POS integrations are an important feature of most modern POS systems, and they can be an extremely helpful tool for businesses that sell online. Integrating your POS with your eCommerce platform can help you collect, analyze and share data across both channels to better manage customer relationships. This can fuel retention marketing and loyalty programs that boost repeat purchases.

Having a POS that is compatible with mobile phones and tablets can be beneficial for both you and your customers. This can save time for your staff and help you track inventory without having to take a break from your busy storefront.

Keeping your staff organized can be a challenge, but it can be made easier with the right tools. A POS that can manage your employee schedules will allow you to set work hours and have them clock in and out, track overtime, and send emails or texts to employees with important information.

Ideally, your point of sale should give you the option to offer a digital or paper receipt. This will help you stay organized and avoid printing extra receipts every time someone makes a purchase.